TAKELAN PLATFORM

The app platform behind ShadowCradle

Takelan builds shared services for identity, documents, customers, secrets, feature flags, and uptime. Connect ShadowCradle with one switch and use them without building your own.

What ShadowCradle customers can use

Connect your ShadowCradle organization to the platform. The link is optional.

Takelan SSO is included for connected organizations. The others are free* within platform limits.

*Free within platform limits. Usage beyond limits may be charged to maintain the platform.

See the benefits on shadowcradle.com | Pricing

How the Cradle products use the platform

ShadowCradle, Firecradle, and Vcradle share one cloud control plane. When the link is on, it calls these services.

ShadowCradle organizationTakelan SSO tenantMirrored one to one. SSO sign-in and user changes follow.
Key materialSecrets ManagerExtra copy per organization. The local copy always stays.
Organization and appliance eventsCustomer Desk accountSynced through a durable queue. ShadowCradle has a receiver for a signed deal-won event.
Customer and appliance support requestsCustomer Desk ticketsTicket shows the customer, the person, and the box.
Appliance asset records and agreementsConfidoxAsset registration and agreement acceptance.
Rollout flagsFeaturettesEach flag has a local default.
Appliances with a published URLHealthcheckOutside uptime evidence. Supporting only.

Agents and appliances never call Takelan directly. They talk to the Cradle cloud, which talks to Takelan. ShadowCradle | Firecradle | Vcradle

Built so Takelan is never required

Connect with one switch. It is optional. Airgap works without it.

The rule

Nothing from Takelan may become load-bearing. Creating an organization, releasing a key, booting an appliance, and running a backup all work with every Takelan service unreachable.

How it holds

  • The integration is off by default. When it is off, the cloud makes no outbound Takelan calls.
  • The Airgap licence tier has no outbound traffic at all, and it works as sold.
  • Machines stay local. Agents and appliances keep their licence and device credentials. SSO is for people only.
  • If a Takelan service fails, a circuit breaker skips it and the cloud uses its local path.
  • Writes that must not be lost, like Customer Desk account sync, go through a durable queue.
  • Suspended organizations can still report a problem from an appliance.

See it

A look inside the Takelan app.

Takelan SSO admin console showing the sign-in overview for a tenant
Confidox dashboard showing ticket, time and revenue tiles with a locked document vault badge
Takelan Customer Desk dashboard showing a sales pipeline, open tickets and forecast figures from seeded demo data
Healthcheck list showing monitored services with their current status and recent uptime

*Free within platform limits. Usage beyond limits may be charged to maintain the platform.

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